Privacy Policy
Last updated: July 2026
Introduction
DocConvert ("we", "our", or "us") operates the website docconvert.online. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online document and image conversion tools.
We respect your privacy and are committed to protecting your personal data. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the site.
Information We Collect
Automatically Collected Information
When you visit DocConvert, we may automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- Referring website URL
- Pages viewed and time spent on each page
- Approximate geographic location (country/city level only)
- Device type (desktop, tablet, mobile)
This information is collected through cookies and similar tracking technologies to help us understand how visitors use our website and to improve our services.
Account Information
If you create an account to use our premium cloud tools, we collect:
- Email address
- Display name (if provided via Google or Facebook login)
- Profile photo URL (if provided via social login)
- Authentication provider used (Google, Facebook, or email)
Files and Documents
Most of our tools process files entirely in your browser using JavaScript and HTML5 Canvas. These files are never sent to any server. Specifically:
- Browser-based tools (Local Processing): Image resizing, photo compression, passport photo creation, PDF merging, PDF splitting, and other local tools process your files entirely on your device. We have zero access to these files.
- Cloud-based tools (Premium Processing): When you use cloud tools like OCR, PDF to Word conversion, or AI summarization, your files are uploaded to our secure backend server for processing. Files are processed immediately and deleted from our servers within 1 hour of processing completion. We do not store, share, or review the contents of uploaded files.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our document conversion tools
- To manage your account and track daily free credit usage
- To process subscription payments securely through Razorpay
- To improve our website performance and user experience
- To analyse usage patterns and identify popular tools
- To respond to your inquiries and provide customer support
- To display relevant advertisements through Google AdSense
Cookies and Tracking
DocConvert uses cookies and similar technologies for the following purposes:
- Essential cookies: Required for website functionality, authentication, and session management.
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
- Advertising cookies: Used by Google AdSense to display relevant advertisements based on your browsing history.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
Third-Party Services
We use the following third-party services:
- Google AdSense: For displaying advertisements. Google may use cookies to serve ads based on your prior visits. You can opt out of personalised advertising at Google Ads Settings.
- Google Analytics: For website traffic analysis and usage statistics.
- Firebase Authentication: For secure user login and account management.
- Firebase Firestore: For storing user account data and credit usage.
- Razorpay: For processing premium subscription payments securely. Payment card details are handled directly by Razorpay and never stored on our servers.
- Cloud APIs (Adobe PDF Services, OCR.Space, Google Cloud): For premium document processing. Files are sent securely and processed immediately.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information, including:
- HTTPS encryption for all data transmitted between your browser and our servers
- Firebase security rules to restrict database access to authenticated users
- Automatic deletion of uploaded files within 1 hour of processing
- No storage of payment information on our servers
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
- Account data: Retained as long as your account is active. You may request account deletion at any time.
- Usage logs: Retained for up to 90 days for debugging and analytics purposes.
- Uploaded files: Automatically deleted within 1 hour of processing. Never retained for longer.
- Payment records: Subscription records are retained as required by Indian financial regulations.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to object to data processing
- Right to data portability
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at tosifshaikh176@gmail.com.
Children's Privacy
DocConvert does not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: tosifshaikh176@gmail.com
- Phone: +91 9284742903
- Website: docconvert.online